Product Set
*If a designer's choice/custom arrangement is ordered off of the website refunds will not be issued due to a difference in design taste between the designer and the customer/sender.
*Special requests will be honored if possible. But, all sales are final on designer's choice/custom arrangements in relations to design choice.
Refund Options for Customer/Sender |
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| Option | Shop Notification | Delivery Return | Refund % |
| 1 | Same Day Call | Return Required | 100% |
| 2 | Next Day Call | Return Required | 50% |
| 3 | 3-5 Day Call | No Return Accepted | 30% |
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*Only the cutomer, not the recipient, can authorize a refund. No exceptions. *We must recieve the arrangement for a 100% or 50% refund. *All sales are final after the 5th day. |
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| Exchange/Replacement Options for Recipient |
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| Option | Shop Notification | Delivery Return | Replacement Value |
| 1 | Same Day Call | Return Required | 100% of Value |
| 2 | Next Day Call | Return Required | 50% of Value |
| 3 | 3-5 Day Call | No Return Accepted | 30% of Value |
| Delivery Notice for Funerals |
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Most funeral pieces are delivered to a funeral home or church prior to a memorial service. In the event that an arrangement is handed off to funeral home or church staff we will be unable to guarantee the freshness or even timely relay of the piece from the hands of the third party staff. These relays of product are typical for the funeral business and any issues or concerns about the floral products that are brought about by actions of third parties will have to be brought to the attention of the persons or businesses involved, not Blanche Darby Florist. We claim no responsibility for late flowers or damages brought about by funeral home staff, church staff, or any other third party after the delivery has left our control. |
